Privacy Policy
Automatic is a Company Built on Trust
Your Data is Protected
We use industry-standard encryption and security measures to protect your personal information.
You Control Your Data
Access, update, or delete your personal information at any time through your account settings.
1. Overview
At Automatic, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered vehicle recommendation and car buying platform.
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password
- Profile Information: Location, vehicle preferences, family size, budget
- Quiz Responses: Answers to our vehicle recommendation questionnaire
- Financial Information: Income range, credit score range (if provided)
- Vehicle Information: Current vehicle details, ownership history
- Communication: Messages, feedback, and support requests
Information Collected Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, features used, search queries, click patterns
- Location Data: Approximate location based on IP address
- Cookies: Session cookies, preference cookies, analytics cookies
Information from Third Parties
- Authentication Providers: Profile information from login services
- Financial Partners: Credit information (with your consent)
- Dealers: Vehicle availability and pricing information
- Analytics Services: Usage patterns and demographic data
3. How We Use Your Information
We use your information to:
Provide Personalized Recommendations
Use AI to analyze your preferences and suggest vehicles that match your lifestyle
Facilitate Transactions
Connect you with dealers, lenders, and insurance providers
Improve Our Service
Analyze usage patterns to enhance features and user experience
Communicate with You
Send updates, alerts, and marketing messages (with your consent)
Ensure Security
Detect and prevent fraud, unauthorized access, and other illegal activities
5. Third-Party Services
Our Service integrates with various third-party services. These include:
- Plaid: For secure bank account connections and financial verification
- Clerk: For authentication and user management
- Analytics Tools: To understand usage patterns and improve our Service
- Cloud Services: For data storage and processing
- Communication Services: For email and SMS notifications
These third parties have their own privacy policies, and we encourage you to review them.
7. Data Security
We implement comprehensive security measures to protect your information:
Encryption
All data transmitted is encrypted using SSL/TLS protocols
Access Controls
Limited access to personal data on a need-to-know basis
Secure Storage
Data stored in secure, encrypted databases
Monitoring
Continuous monitoring for security threats
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our Service through analytics
When you delete your account, we remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
9. Your Privacy Rights
You have the following rights regarding your personal information:
Access Your Data
Request a copy of the personal information we have about you
Correct Your Data
Update or correct inaccurate information in your profile
Delete Your Data
Request deletion of your personal information from our systems
Opt-Out of Marketing
Unsubscribe from promotional emails and communications
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and share
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice through email or a prominent notice on our Service.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
privacy@automaticapp.com
Address
Automatic AI, Inc.
Privacy Team
1631 Electric Ave
Venice, CA 90291
Our Privacy Promise
At Automatic, we are committed to protecting your privacy and giving you control over your personal information. We will never sell your data, and we will always be transparent about how we use it to improve your car buying experience.